Privacy Policy

Effective Date: 8/24/2024

This Privacy Policy describes how Forest City Supply ("we," "our," or "us"), a Cleveland, OH USA based company, collects, uses, discloses, and safeguards the personal information of individuals who interact with our services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you interact with Forest City Supply:

1. Contact Information: This includes your name, email address, postal address, and phone number.

2. Transaction Information: When you make a purchase from us, we collect information about the products you buy, payment information, and shipping details.

3. Communication Information: We may collect information from your communications with us, including emails, chats, or customer service interactions.

4. Website Usage Information: When you visit our website, we may collect information about your browsing behavior, such as pages viewed, links clicked, and session duration.

How We Use Your Information

We use the collected personal information for various purposes, including:

1. Providing and improving our services: We use your information to fulfill your orders, process payments, and enhance your experience with us.

2. Communication: We may send you transactional emails related to your orders, as well as occasional promotional and informational emails. You can opt out of promotional emails at any time.

3. Customer Support: We use your information to respond to your inquiries, provide customer support, and address any issues you may encounter.

4. Website Analytics: We analyze website usage data to understand how visitors interact with our site and improve its functionality.

5. Legal Compliance: We may use and disclose your information to comply with legal obligations or respond to lawful requests.

Information Sharing

We do not share, sell, rent, or trade your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

1. Service Providers: We may share your information with third-party service providers who assist us in fulfilling orders, processing payments, or providing customer support.

2. Legal Requirements: We may disclose your information in response to legal requests or when required by applicable laws, regulations, or court orders.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use a variety of security measures, including encryption and secure socket layer (SSL) technology, to ensure the confidentiality of your information.

Your Choices

You have the right to access, correct, update, or delete your personal information that we hold. You can also unsubscribe from promotional emails by following the instructions in the email. Please contact us at [contact email/phone number] to make any changes to your information.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most current version will be posted on our website, and the date of the latest revision will be indicated.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@forestcitysupply.com.