Shipping Policy

Effective Date: 8/24/2023

Thank you for choosing Forest City Supply for your shopping needs. We are committed to providing you with a smooth and efficient shipping experience. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

Order Processing Time

We strive to ship all orders promptly. Orders are typically processed and shipped within 1 business day from the date of purchase. Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods

We offer economy shipping as our standard shipping method for most orders. This option provides a cost-effective and reliable way to receive your items. Expedited shipping options are also available for an additional fee, which can be selected during the checkout process.

Shipping Times

The estimated delivery time for economy shipping is usually within [X to Y] business days, depending on your location. Please note that delivery times may vary based on factors such as the destination, weather conditions, and shipping carrier's workload.

Tracking Information

Once your order has been processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date.

Shipping Fees

Shipping fees are calculated based on the shipping method chosen during the checkout process and the destination of the order. Expedited shipping options will have higher shipping fees compared to standard economy shipping.

Refused Packages and Incorrect Addresses

Please ensure that you provide accurate and complete shipping information during the checkout process. If a package is refused by the recipient or if an incorrect shipping address is provided, any additional fees incurred as a result (e.g., return shipping costs) will be the responsibility of the customer. We will make every effort to assist in resolving delivery issues, but additional charges may apply.

International Shipping

At this time, we only offer shipping within [list of countries/regions you ship to]. Please note that international orders may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the order total or shipping fees paid to us.

Contact Us

If you have any questions, concerns, or special shipping requests, please feel free to contact our customer service team at shipping@forestcitysupply.com. We are here to assist you with any shipping-related inquiries.